12/20/2023 0 Comments Dell d6000 driversJust to verify, is this issue affecting multiple docking stations used with multiple computers?Īre all of the docking stations the same model UD-ULTC4K USB-C Triple 4K Display Docking Station ( )? Thanks for any thoughts.Thank you for contacting us, I am sorry this is not working as expected and I am happy to help! I have to move the mouse to get the screen to update around it, then it freezes again. A new issues has crept up where an area approx 36 by 36 pixels freezes around the cursor. ![]() ![]() I tried restarting this morning and had to disconnect the USB-C cable from the laptop to get the system to reboot. Update 2: So while the issue is now less frequent it still persists. After installing the nvidia driver I was able to shut down. I previously wasn't able to shut down the laptop with the dock connected. I verified by using the sudo lshw -c video command and installed nvidia via the software and updates panel with a reboot. I'm running ubunu 18.04 on an Acer A515 with NVIDIA MX150 using the proprietary driver.Įdit: Well I thought I was using the proprietary driver. everything else connected to the dock still works. ![]() After a period of time that ranges from minutes to hours, the two external displays i have will go blank.
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